3 Steps for Pickup
You are amazing! Thank you so much for wanting to donate to our organization. These are the 3 simple steps to book your first pickup.
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How to Prep My Donations Items for Pickup
🚚 Household Pickup Guidelines
Household pickups are fulfilled between 9am to 5pm, in select areas for
- Calgary + Surrounding Areas
- Edmonton + Surrounding Areas
When using this service:
- Pack all used items in sealed bags or boxes.
- Label each bag or box clearly with the letters “CP”. Proper labeling helps our drivers correctly identify your donations and avoid pickup up your delivered packages.
- Place your donations on your doorstep by 9 A.M. on your scheduled pickup date. (A member of our GoGreen Team will reach out after you submit your pickup request to confirm the date)
📋 Rules for Donation Pickups
- Each bag/box must weigh less than 50 lbs for the safety of our drivers.
- Items must be clean, gently used, and suitable for resale.
- We cannot accept items that are soiled, damaged, torn, or unsafe.
- Do not leave open or unlabeled containers—these may be mistaken for regular household waste or deliveries.
- Drivers may not enter homes
For more questions contact us at 888-477-8030 or email donationspickup@cpalberta.com
What Can I Donate?
Used Items must be clean, gently used, and suitable for resale.
We cannot accept items that are soiled, damaged, torn, or unsafe.
Items We Love
✅Clothing, Clothing Accessories, Personal Accessories, Kitchenware, Media, Housewares
Items We Cannot Accept
❌Food, Furniture, Large Appliances, Mattresses and Box Springs, Sofas, Pets, Construction Materials, Flammable Products, Large Appliances, Automobile Parts, Weapons and Explosives, Hazardous Waste
Not sure if we accept your item? Contact us at 888-477-8030 or email us at donationspickup@cpalberta.com
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