How To Prepare for My Pickup

 

🚚 Household Pickup Guidelines

Household pickups are fulfilled between 9am to 5pm, in select areas for

• Calgary + Surrounding Areas
• Edmonton + Surrounding Areas

When using this service:

• Pack all used items in sealed bags or  boxes.
• Label each bag or box clearly with the letters “CP”. Proper labeling helps our drivers correctly identify your donations and avoid pickup up your delivered packages.
  
• Place your donations on your doorstep by 9 A.M. on your scheduled pickup date. (A member of our GoGreen Team will reach out after you submit your pickup request to confirm the date)

📋 Rules for Donation Pickups

• Each bag/box must weigh less than 50 lbs for the safety of our drivers.
  
•  Items must be clean, gently used, and suitable for resale.
• We cannot accept items that are soiled, damaged, torn, or unsafe.
• Do not leave open or unlabeled containers—these may be mistaken for regular household waste or deliveries.
• Drivers may not enter homes

If you haven't already done so,

Check your donations meet our acceptable items guideline.

🙌 Thank you!

Your donations support our programs and help create inclusive communities for individuals with disabilities. 

For more questions contact us at 888-477-8030 or email donationspickup@cpalberta.com